Privacy Policy

"Raleigh Photobooths LLC" ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our photo booth rental services.

Information We Collect

We collect information that you voluntarily provide to us when you submit an inquiry, request a quote, book an event, or otherwise contact us. This may include your name, email address, mobile phone number, event date, event location, and any other details you choose to share. We may also automatically collect limited technical information such as your IP address, browser type, and pages visited through cookies and similar technologies to help improve our website.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide quotes, process and manage your booking, communicate with you about your event (including scheduling, payment reminders, and event updates), provide customer support, and improve our website and services. Photos taken during your rental may be used in accordance with our Service Contract, including for advertising purposes where permitted.

SMS & Text Messaging

If you opt in to receive text messages, we use your mobile phone number solely to communicate with you regarding your inquiry, booking, and requested services. We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes. You may opt out at any time by replying STOP to any message. For details, please review the SMS Messaging Terms in our Terms of Use.

How We Share Your Information

We do not sell your personal information. We may share limited information with trusted third-party service providers who help us operate our business, such as payment processors and hosting providers, and only to the extent necessary to perform those services. We may also disclose information if required to do so by law or to protect our rights, property, or safety.

Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including any legal, accounting, or reporting requirements. We implement reasonable administrative and technical safeguards designed to protect your information; however, no method of transmission over the internet or electronic storage is completely secure.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings, though some features of the website may not function properly as a result.

Your Rights & Choices

You may request to access, update, or delete the personal information we hold about you by contacting us. You may also opt out of promotional communications at any time. We will respond to your request in accordance with applicable law.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically to stay informed about how we protect your information.